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Quality Management: Creating and Sustaining Organizational Effectiveness

Donna C.S. Summers




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 | #4384770 in Books |  2004-05-06 | Original language:English | PDF # 1 |  9.26 x1.14 x7.24l, | File type: PDF | 432 pages

||Excerpt. © Reprinted by permission. All rights reserved.|| Quality management is no longer primarily a technical subject. Instead, it is an understanding of the principles of quality management allows organizational leadership to make their organization mor

Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating,...

You easily download any file type for your gadget.Quality Management: Creating and Sustaining Organizational Effectiveness   |  Donna C.S. Summers. A good, fresh read, highly recommended.

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