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The Objective is Quality: An Introduction to Performance and Sustainability Management Systems

Michel Jaccard




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 | #2581359 in Books |  2013-04-23 | Original language:English | PDF # 1 |  9.70 x1.10 x6.60l,.0 | File type: PDF | 400 pages

||About the Author||Michel Jaccard is a physicist (Ph.D. in biophysics from the University of Lausanne) who has worked as R&D project leader at Nestlé and as a member of the direction of a large food corporation before joining the direction

Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identifying those steps in processes that do not offer added value.

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